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Context is King: How Videos Are Found And Consumed Online

YouTube, LLCImage via Wikipedia

To try to understand—let alone guess—the future of video advertising, one needs to start by looking at the biggest trend in media over the past few decades.  In November 2006, Bear Stearns Cable and Satellite analyst Spencer Wang published a study called “Why Aggregation & Context and Not (Necessarily) Content are King in Entertainment”.  While Bear Stearns has since been acquired by JP Morgan and is now a mere footnote in business books, the study’s findings are more relevant than ever.  Let’s examine 8 key factors behind online video consumption
Factor 1: Media is Fragmenting

According to a recent NY Times article, in the 1952-53 season, more than 30% of American households watched NBCduring prime time, according to Nielsen.  In fact, up until twenty years ago, you could buy a 30-second spot on CBS, NBC or ABC and reach “everyone.”  Today, NBC’s prime time reach is 5%.  Sure, NBC is lagging CBS and ABC, but neither the Tiffany network nor Disney’s counterpart is faring much better.  The secret’s out: fewer people watch TV and teenagers spend every waking minute connected to the Internet, increasingly through the mobile web.
Factor 2: Deportalization is Here to Stay
As the media world becomes fragmented and consumers move online, the Web is following a similar path, known as deportalization: the move away from the dominant portals of old, as social networks gain huge followings and vertical niche sites gain smaller, but more loyal, followings.
Ten years ago, you could buy a banner on MSN, AOL or Yahoo and reach “everyone” on the Web.  Five years ago, you could get the same result by buying a text link through AdWords and reach consumers who were either searching directly on Google.com, or surfing on the countless number of websites that were part of Google’s publisher network through AdSense.

Suffice to say, times have changed.  In fact, less and less often do consumers even seek out content  by actually going to a given site.  To paraphrase Jeff Jarvis, if something is important, it will find me, be it via newsletter,Facebook, Twitter or a shared link in an email.  In fact, Facebook might very well be the last giant Web property and when it launched Facebook Connect, it too began to extend its tentacles across the Web.  Twitter’s growth hasmaintained thanks to its off-site (API) growth, while YouTube exploded due to its open embeddable nature from the get-go.
However, after YouTube sold to Google for $1.65 billion and the site’s aggregate traffic soared, some video producers tried to find a way to generate an audience—and revenues—outside of YouTube in order to build a legitimate business.  In other words, media is becoming fragmented, the Web is becoming deportalized, and the front line of it all is online video.
Factor 3: Content is Not a Zero-Sum Game
If we return for a second to television, it’s worth noting that with the advent of cable television, as the number of channels rose, so did overall content consumption.

Analogously, as the number of content producers and distribution points increases online, consumption increases exponentially.  For proof, look no further than the recent comScore figures touting over 31 billion videos were viewed in November 2009.
Factor 4: Content is King?
Indeed, to paraphrase Viacom’s Chairman Sumner Redstone: content becomes more important than distribution mechanisms; as new channels of distribution creep up, it is the content that is always going to be necessary, hence the adage “content is king”.  If you fast forward to 2010, it’s true that with all of these social media aggregation and distribution tools, you are seeing media rise to the surface.  No one, after all, cares about the pipes; it’s what flows through the pipes that matters.  The context—Facebook, Twitter, email—in which people are introduced to media and consume it is becoming more important than the content itself.  Content is no longer king, context is.
Factor 5: Demand for Content is Elastic, Supply of Funds is Not
The problem, as you can imagine, is that while it’s perfectly plausible for global advertising to grow, it will not grow fast enough to feed all of the mouths at the creative table.  As “consumer touch points” increase, the number of people that each piece of content reaches becomes smaller at the time of publishing/broadcast but can grow over time.  That’s the theory, anyway.
This is a double-whammy trend.  It is negative because the audience for something (and corresponding revenue) will be less than what the most popular event on television will be, which partially explains the cachet television still has over its online brethren.
But it is also a positive trend in that as a content owner you will be able to derive more revenue over the course of the content’s shelf life.  Don’t get me wrong, syndication on television is an enormous revenue stream, but that is not an option for all programming, whereas online, technically, anything has both a shot at building an audience and having some kind of residual revenue stream.  The problem is that there is no vetting process per se online so the lowest common denominator can be zero.
Factor 6: Chasing Hits Has Proven Futile
Ultimately, overall consumption of media will increase but hits become less frequent and each hit will become more niche.  The stats support this hypothesis, despite YouTube’s aggregate size and macro-level success, each clip’saverage viewership shows that regardless of whether the video is user-generated, premium or super-premium (for a definition of the differences click here), on average:
  • It will garner 500 views over time
  • 25% of those views will come in the first four days and
  • by and large, only the first 30 to 60 seconds will be watched.
How can you build a business on that?



Factor 7: Discovery vs. Recovery
Exasperating matters is how content is actually unearthed.  To borrow from John Battelle’s breakdown of search: videos are found via recovery and discovery.
Statistics show that:
  • 45% of views come from direct navigation where a user goes to YouTube and searches to “recover” something they have already seen or are actively looking for.  Of course, YouTube is the world’s second largest search engine and most of those searches are now conducted on YouTube.com, which reinforces the argument that YouTube is now the best Internet M&A of all time.
  • The other 55% of the time, users stumble upon a video and “discover” it.  That is right, over half of the time, users land on something randomly.

In other words, while traditional media views the web as a place where pirates turn to to rip off their copyright, the truth is, only half of all of the content consumed is actually searched for, the other half is stumbled upon, meaning you actually have to distribute it widely enough to increase the likelihood that people even notice it, let alone give a damn!
This is why you need both lots of content and a diversity of it.  Indeed, Time.com former Managing Editor Josh Tyrangiel admitted that “long form journalism, a staple of magazines like Time, is not working” online.  The same applies to long form video online, and by extension, on mobile.
Factor 8: Size Matters
So what works?  To gain more insight into that (and to avoid an overly biased outlook), I reached out to Dina Kaplan, who is the COO of blip.tv.  (We use blip.tv’s video player on our web property).  According to Kaplan, a Pyramid of Content is emerging on the Web.
I tend to agree.  Back in February 2007, I wrote an article called “The Commoditization of Distribution and the Scalability of Content”.  In it, I alluded to a rudimentary pyramid with super premium on top, premium in the middle and UGC at the bottom:

It’s certainly not rocket science, and Kaplan and I are not alone in having that view.  She continues: “Hulu is the best-known platform sitting at the top of the pyramid, in terms of hosting and distributing network content.  YouTube, which has long been known for hosting great viral and one-off videos, has owned the bottom of the pyramid.”
The question remains: who will own the middle.  A couple of years ago, YouTube made a move towards “torso content”.  Kaplan’s blip.tv is obviously making a play for the middle, “blip.tv [wants to own] the middle of the content pyramid: the best original shows produced for the Web.  These shows are produced by talented individuals and production companies who are building up loyal audiences for their shows, just as the producers of a traditional TV show would.”
With things like Apple launching the iPad and IPTV gathering steam, Kaplan is confident that “shows will move around from screen to screen and you’ll choose to watch content on whatever screen is most convenient for you at that moment.”
Of course, with Boxee’s struggles to get traditional media on-board, one wonders if new media producers have a golden opportunity to win traditional ad dollars, which dwarf new media dollars by a wide margin.  For all the talk and excitement about online advertising and online video advertising, TV advertising in the US remains a $75 billion industry.


When you realize the dichotomy between the existing business that is Television and the potential that might be Online Video, you realize why the stakes are so high.  Come back next week when we update our Pyramid of Content to reflect the reality of 2010 and look at how videos will be monetized online.


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Meet WooRank

Google Inc.Image via Wikipedia

Meet WooRank. A website analysis tool designed to leverage search engines.
Increasing one's website visibility in the eyes of Google is the golden goal of any webmaster. No wonder a whole business called "Search Engine Optimization" is built around this yearning. Despite the countless experts of many kinds the SEO business is yet to be streamlined and reliable benchmark tools are sorely needed. Here comes WooRank.
How search-engine-friendly is your website?
WooRank is breaking new ground compared with other related services. In one single click it will analyze your website for conformance to SEO best practices and show how it ranks against the competition. Its real-time report consisting of 50 criterias in 6 different sections will help you to instantly spot critical issues that impact traffic, usability and lead generation. Now web professionals have an objective yardstick to know what Google looks for when crawling their websites.
Moreover WooRank will deliver easy-to-understand descriptions of identified problems and provide precious advice on how to fix them. More than one hundred personalized how-to tips are already available to achieve top rankings and drive additional traffic.
Improve natural search rank
From now on doing Search Engine Optimization without WooRank is like doing brain surgery with a hammer. In the next couple of months WooRank is going to launch a Premium edition of its service. While the current service will remain free yet constantly fine-tuned, the paid version will include many more professional-level features and greater advice to turn your website into an unshakable search engine leader. WooRank is intended to become the inevitable SaaS tool for anyone involved in online marketing.
Only 16% of Google searchers look beyond the first two pages of search results. WooRank will help you to get on top.

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2009 online: the year in review

Image representing Google as depicted in Crunc...Image via CrunchBase
The end of the year presents and excellent opportunity for reflection, and also for lists. Combining the two, I’ve decided to reflect on the last year of online activity in the UK by providing a list of our most popular and commented on blogs over the last 12 months.

January
Our analysis of the decline in flight searches and the shift from flights to the USA and Eurozone countries to domestic and further flung destinations caused some controversy, but has broadly proved to be an accurate prediction as to what happened in the travel sector this year. This month we also highlighted the fact that social networking had come of age in the UK and overtaken pornography in terms of Internet visits.

February
Twitter was one of the fastest growing websites of 2009 and undoubtedly the most talked about. Thanks to a load of free publicity from Jonathon Ross and Stephen Fry, the micro-blogging service entered the top 100 in February and is currently one of the 30 most visited websites in the UK. We wrote more blogs about Twitter than any other site this year, but there was still space for other social media sites too. Two particularly good examples we highlighted this month were: The Telegraph using Digg to pick up traffic and the seemingly unstoppable rise of Martin Lewis, the MoneySavingExpert.

March
March was the month that Richard Seymour presented his excellent webinar analysing the ways in which us Brits use the different search engines. This post highlights the most searched for subjects on Google, Yahoo!, bing and Ask; while this one illustrates the results of some similar analysis carried out on Google News.

April
Twitter time again, and I’ve used a version of the chart in the post illustrating where people go after visiting Twitter in more presentations than I can count this year! This was also the month when we analysed the growing influence of social media on shopping websites and the SEO opportunity provided by shop opening times information (something that is particularly relevant over the Christmas period).

May
This was the month that the Telegraph broke the biggest domestic news story of the year: the MPs’ expenses scandal. We produced a couple of blogs: the first analysing search behaviour, the second looking at the impact on the Telegraph’s traffic.

June
In June our list of the top 100 student websites resulted in some good comment and debate in the blogosphere and on Twitter.

July
A pretty quiet month on the blog, primarily because I spent most of the month on paternity leave. Aside from that analysis of pregnancy searches, the most popular blog asked: ‘Are voucher searches on the decline?’ The answer was ‘No’, and this Christmas we’re predicting a 25% increase on last year.

August
In August we revealed that content driven websites now receive almost than twice as many UK Internet visits as transactional sites. Those are another two charts that I’ve included in a lot of presentations this year.

September
Another interesting month for social media, with Twitter overtaking MySpace and Capital One proving that Facebook can drive traffic to finance websites.

October
With retailers starting to smell to Christmas in the air, it was time for Experian Hitwise’s resident gadget expert Richard Seymour to start looking into his crystal ball and start predicting what products would be hot this festive season. His first bit of analysis showed Microsoft’s Xbox 360 finally overtaking perennial favourite the Nintendo Wii in our Hot Consumer Electronic List.

November
Although the recession isn’t yet officially over, there is no doubt that some green shoots are beginning to appear online. After a couple years writing about the impact of the credit crunch on online behaviour, it was nice to be able to highlight some positive news: the first annual increase in traffic to property websites in over two years.

December
The serious: the pre-Christmas online retail peak moved a week closer to Christmas this year. The clever: Richard Seymour successfully predicts that Joe McElderry will win the X Factor. The just plain wonderful: Hitwise data shows that Rage Against the Machine will steal the Christmas Number from Simon Cowell (and they did!)

From: http://weblogsfeed.hitwise.com/~r/hitwise/uk/~3/0ihVO1pSyNU/2009_online_the_year_in_review.html
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Ten Technologies That Will Rock 2010

Image representing Google as depicted in Crunc...Image via CrunchBase
Now that the aughts are behind us, we can start the new decade with a bang. So many new technologies are ready to make a big impact this year. Some of them will be brand new, but many have been gestating and are now ready to hatch. If there is any theme here it is the mobile Web. As I think through the top ten technologies that will rock 2010, more than half of them are mobile. But those technologies are tied to advances in the overall Web as well.

Below is my list of the ten technologies that will leave the biggest marks on 2010:

The Tablet: It’s the most anticipated product of the year. The mythical tablet computer (which everyone seems to be working on). There are beautiful Android tablets, concept tablets, and, of course, the one tablet which could define the category, the Apple Tablet. Or iSlate or whatever it’s called. If Steve Jobs is not working on a tablet, he’d better come up with one because anything else will be a huge disappointment.Why do we need yet another computer in between a laptop and an iPhone? We won’t really know until we have it. But the answer lies in the fact that increasingly the Web is all you need. As all of our apps and data and social lives move to the Web, the Tablet is the incarnation of the Web in device form, stripped down to its essentials. It will also be a superior e-reader for digital books, newspapers, and magazines, and a portable Web TV.

Geo: The combination of GPS chips in mobile phones, social networks, and increasingly innovative mobile apps means that geolocation is increasingly becoming a necessary feature for any killer app. I’m not just talking about social broadcasting apps like Foursquare and Gowalla. The advent of Geo APIs from Twitter , SimpleGeo, and hopefully Facebook will change the game by adding rich layers of geo-related data to all sorts of apps. Twitter just recently launched its own Geo API for Twitter apps and acquired Mixer Labs, which created the GeoAPI.

Realtime Search: After licensing realtime data streams from Twitter, Facebook, MySpace, and others, Google and Bing are quickly ramping up their realtime search. But realtime search is still treated as a silo, and is not regularly surfaced in the main search results page. In 2010, I expect that to change as the search engines learn for what types of searches it makes sense to show Tweets and other realtime updates. In the meantime, a gaggle of realtime search startups such as Collecta, OneRiot, and Topsy will continue to push the ball forward on the realtime search experience. Realtime search will also become a form of navigation, especially on Twitter and Facebook. The key will be to combine realtime search with realtime filters so that people are delivered not only the most recent information but the most relevant and authoritative as well.

Chrome OS: In November, Google gave the world a sneak peek at its Chrome operating system, which is expected to be released later this year. The Chrome OS is Google’s most direct attack on Windows with an OS built from the ground up to run Web apps fast and furious. Already a Google is rumored to be working on a Chrome Netbook which will show the world what is possible with it a “Web OS.” It sounds like it would be perfect for Tablet computers also (see above). Chrome is a risky bet for Google, but it is also potentially disruptive.

HTML5: The Web is built on HTML (Hypertext Markup Language) and the next version which has been taking form for a while is HTML5. Already browsers such as Firefox and Google’s Chrome (the browser, not the OS) are HTML5-friendly. Once HTML5 becomes more widespread across the Web, it will reduce the need for Flash or Silverlight plug-ins to view videos, animations, or other rich applications. They will all just be Web-native. HTML5 also supports offline data storage, drag-and-drop, and other features which can make Web apps act more like desktop apps. A lot of Websites will be putting HTML5 under the hood in 2010.

Mobile Video: With video cameras integrated into the latest iPhone 3GS and other Web phones, live video streaming apps are becoming more commonplace—both streaming from phones and to them. As mobile data networks beef up their 3G bandwidth and even start to tiptoe into true broadband with 4G (which Verizon is heading towards with its next-gen LTE network), mobile video usage will take off.

Augmented Reality: One of the coolest ways to use the camera lens on a mobile phone is with the increasing array of augmented reality apps. They add a layer of data to reality by placing everything from photos to Tweets to business listings directly on top of the live live image captured by the camera. Tonchidot’s Sekai Camera, Layar, GraffitiGeo and even Yelp are examples of augmented reality apps.

Mobile Transactions: As mobile phones become full-fledged computers, they can be used for mobile commerce also. One area poised to take off in 2010 are mobile payments and transactions. Twitter founder Jack Dorsey’s latest startup Square turns the iPhone into a credit card reader. Verifone has its competing product, as does Mophie. The idea is that any mobile phone can become a point of sale, and those mobile transactions can tie into back-end accounting, CRM, and other enterprise systems.

Android: Last year saw the launch of nearly two dozen Android-powered phones, including the Verizon Droid. In a few days, Google’s Nexus One will launch as the first Android phone which can be unlocked from any given carrier (it is launching with T-Mobile). Android is Google’s answer to the iPhone, and as it reaches critical mass across multiple carriers and handsets it is becoming increasingly attractive to developers. There are already more than 10,000 apps on Android, next year there will be even more. And other devices running on the mobile OS are launching as well.

Social CRM: We’ve seen the rise of Twitter and Facebook as social communication tools. This year, those modes of realtime communication will find their way deeper into the enterprise. Salesforce.com is set to launch Chatter, it’s realtime stream of enterprise data which interfaces with Twitter and Facebook and turn them into business tools. Startups like Yammer and Bantam Live are also making business more social.

Source: http://www.techcrunch.com/2010/01/01/ten-technologies-2010/


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